Service Advisor - Pulborough, United Kingdom - Sussex Caravan Centre

Sussex Caravan Centre
Sussex Caravan Centre
Verified Company
Pulborough, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Sussex Caravan Centre is a family run, multi-award-winning caravan and motorhome dealership trading for over 30 years, based in Ashington, West Sussex.

The company is an NCC and AWS approved dealership and workshop selling new and used caravans and motorhomes. We have recently completed an exciting expansion project including a brand new 6 bay workshop.

The service advisor will handle various duties and responsibilities for the dealership and its customers.

Their main role is in a customer service capacity, ensuring that the dealership's customers are satisfied with the service they receive.


Service advisor responsibilities include:


  • Welcoming customers and explaining the services that the dealership offers them
  • Qualify work, identify the customer's needs and accurately pass that information to the technicians
  • Consult with the technicians and manage jobs throughout their time on site
  • Liaise with customers regarding service appointments and the collection of their vehicle once work is completed
  • Assist with general administrative tasks, including invoicing jobs
  • Advise customers regarding warranty, gather any required evidence and submit claims to manufacturers for their approval
  • Estimate repair costs to a high standard
  • Help to resolve any possible complaints that may arise
Previous experience in a service advisor role; however, this is not necessarily essential.

Also, previous management experience would be ideal, as there is possible scope for this role to develop into a management position.


Further information about the position:

This is a full time, permanent position with an immediate start date available.

The position is for a 5-day week, working Monday - Friday 08:00 - 17:00 winter hours and 08:00 - 17:30 summer hours with an occasional Saturday on rolling rota, however you will receive an additional day off in lieu the following week.


Job Types:
Full-time, Permanent


Salary:
£26,250.00-£30,000.00 per year


Benefits:


  • Company pension

Schedule:

  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Bonus scheme

Work Location:
In person


Reference ID:
Service Advisor role
More jobs from Sussex Caravan Centre
See all jobs of Sussex Caravan Centre