Customer Relationship Executive - Manchester, United Kingdom - CHANNEL ALT LTD

CHANNEL ALT LTD
CHANNEL ALT LTD
Verified Company
Manchester, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Duties:


  • Communicate effectively with customers inperson interactions
  • Assist customers with product inquiries, orders, and issue resolution
  • Utilize phone etiquette to ensure positive customer interactions
  • Upsell products and services to increase revenue
  • Analyze customer feedback to improve services
  • Perform data entry tasks accurately and efficiently

Experience:


  • Strong proficiency in English
  • Multilingual abilities are advantageous
  • Prior experience in customer service or a related field is preferred
  • Ability to handle high call volumes and multitask effectively
  • Excellent communication skills and a customerfocused approach

Job Types:
Full-time, Permanent


Pay:
From £25,601.24 per year


Benefits:


  • Company events
  • Onsite parking

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to commute/relocate:

  • Manchester: reliably commute or plan to relocate before starting work (preferred)

Work Location:
In person

Application deadline: 24/05/2024
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