Fraud Advisor - Middlesbrough, United Kingdom - Bridge of Hope

Bridge of Hope

Verified Company

Middlesbrough, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Are you ambitious and career-driven? Do you thrive on delivering an exceptional customer experience? Would you like to work for an innovative, people centric company? If yes, then we may have the role for you

We are looking for;
At least 6/12 months experience working in a customer service setting.

Accurate and timely housekeeping and record maintenance. Must have good computer skills
Must have passion, enthusiasm and commitment to delivering with considerable attention to retaining highest levels of service quality.
High degree of accuracy
Good written and verbal communication skills
Adaptability to changes in procedures/services
Driven and enthusiastic, taking specific tasks and taking these through to completion.

What will you be doing?

As a Fraud Advisor you will be the first point of contact for customers that are looking to register a fraud case.
You will contribute to customer satisfaction and service quality levels
Proactively contribute to the completion of the team's workload
Respond efficiently to internal customer enquiries ensuring that the information provided is clearly understood escalating issues where appropriate

What will you get?

Full Training Given up to 7 weeks

- £24,755 per annum (£12.42 p/hour) + Excellent Benefits

Paid Fortnightly
21 days' holiday (plus Bank Holiday allowance), increasing 1 day per year of service.
Lots of other great benefits

Fraud Advisor - Full Training Given

Middlesbrough

38.33 hours per week shifts are 8 hours per day - Between the hours of 8am to 12pm midnight - 8 week rota - lots of notice given in advance

Permanent Full Time Role

CCNorthwest

The Recruitment Co is an equal opportunities employer
The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.