Health Surveillance Appointment Booker - Manchester, United Kingdom - ELAS Group

Description

Due to the continued growth of the health surveillance department, we are recruiting for a
Health Surveillance Booker with the necessary skills, experience and aptitude to help deliver our unrivalled customer service to our clients.

You will be reporting to the Health Surveillance Operations Manager.


The primary responsibilities will include:

Working to KPI's regarding volume of clients contacted and appointments booked.

Working closely with the job scheduling team to ensure that schedules are created and confirmed efficiently, including notifying the scheduling team when overnight accommodation is required.

Allocating the jobs booked to the occupational health technicians using the occupational health software.

Using multiple programs, internal CRM & Occupational Health software, MS EXCEL, Trimble GeoManager and Signable Electronic Signature software.

Following GDPR guidelines - ensuring that clients and their employees' information is safe and secure.

Cancelling and rescheduling appointments as required.
Carrying out a variety of admin duties and responsibilities as required.


Job Types:
Full-time, Permanent


Salary:
£17,550.93-£22,000.00 per year


Ability to commute/relocate:

• Manchester: reliably commute or plan to relocate before starting work (required)

Experience:

Customer Service: 1 year (preferred)


Work Location:
In person


Reference ID:
HS Booker