Customer Service Advocate - Sunderland, United Kingdom - BluTech Consulting Ltd
Description
We are looking for experienced people to work an ongoing Local Authority contract in Sunderland.37 hours per week, Monday to Friday 8:30am - 5:00pm
To help, advise and direct customer's contacts either via the telephone or face to face.
To deliver a high-quality service, by listening and helping the customer and exceeding their expectations
To resolve customer enquiries with the aim of satisfying customers within a single contact.
Experience of working within Council Tax preferred but not essential.
Ideally you will have a minimum of a Level 2 in customer service or related topic.
These are temporary/ongoing contracts which can lead to permanent work within the authority.
Working for Blu Tech you will receive weekly pay and be allocated a dedicated work consultant as your personal point of contact.
Salary:
£11.59 per hour
Schedule:
- Monday to Friday
Experience:
- customer service: 1 year (required)
Licence/Certification:
- NVQ in customer service (preferred)
Work Location:
Hybrid remote in SUNDERLAND
Reference ID:
SD ADMINDUR
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