Property Administrator - London, United Kingdom - Tiger Recruitment Ltd
Description
Property AdministratorLondon
£13-£16p/h
temp-to-perm
A fantastic opportunity has arisen for an experienced Property Administrator to join my client, a Professional Services Company on this temp-to-perm contract.
This is a fast-paced role where you will be responsible for providing excellent customer service to the residents and tenants as well as admin support to the office of a growing company.
What you'll do:
- Coordinate and administrate an electrical contract within part of a team
- Make outbound calls to residents on a daily basis to accumulate bookings
- Receive inbound calls from residents on a daily basis to make bookings
- Ensure timely resolution of customer issues and inquiries that arise from appointments
- Develop and maintain helpdesk procedures and documentation
- Update the spreadsheet with booking times, dates and any other notes
- Diary management for the electricians onsite
- Be proactive in making bookings and keeping dairies filled for engineers
- Coding up any works created from the bookings on a webbased system, iWorld
- General Administration duties in the office
Who you are:
- Proficient in Excel and Outlook
- Experienced in a helpdesk, telephone bookings and diary appointments
- Excellent at problemsolving and decisionmaking
- Exceptional customer service skills with a focus on resolving issues promptly and effectively
- Strong communication skills, both written and verbal
- Proactive and use of initiative thinking
- Work well under pressure
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