Property Administrator - London, United Kingdom - Tiger Recruitment Ltd

Tom O´Connor

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Tom O´Connor

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Description
Property Administrator
London
£13-£16p/h
temp-to-perm


A fantastic opportunity has arisen for an experienced Property Administrator to join my client, a Professional Services Company on this temp-to-perm contract.

This is a fast-paced role where you will be responsible for providing excellent customer service to the residents and tenants as well as admin support to the office of a growing company.


What you'll do:


  • Coordinate and administrate an electrical contract within part of a team
  • Make outbound calls to residents on a daily basis to accumulate bookings
  • Receive inbound calls from residents on a daily basis to make bookings
  • Ensure timely resolution of customer issues and inquiries that arise from appointments
  • Develop and maintain helpdesk procedures and documentation
  • Update the spreadsheet with booking times, dates and any other notes
  • Diary management for the electricians onsite
  • Be proactive in making bookings and keeping dairies filled for engineers
  • Coding up any works created from the bookings on a webbased system, iWorld
  • General Administration duties in the office

Who you are:


  • Proficient in Excel and Outlook
  • Experienced in a helpdesk, telephone bookings and diary appointments
  • Excellent at problemsolving and decisionmaking
  • Exceptional customer service skills with a focus on resolving issues promptly and effectively
  • Strong communication skills, both written and verbal
  • Proactive and use of initiative thinking
  • Work well under pressure
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