Ultimate Support Pricing Specialist - London, United Kingdom - Adobe
Description
Our CompanyChanging the world through digital experiences is what Adobe's all about.
We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity.
Customer Engineering Quote Desk Analyst P30
The primary focus of this position will be to help structure profitable and compliant transactions that address the needs of a diverse set of internal corporate customers, maximize Adobe's revenue, and increase the effectiveness and productivity of the Adobe Support sales force.
This role will act in a fiduciary capacity in managing first line approvals for the deal approval process, including deal structuring and accelerating deal closures.
This will be accomplished by meeting with your sales teams to identify Customers' critical business issues and assist in structuring transaction that meet both Adobe's requirements and the Customer's needs.
What you'll doManage the day to day deal approval process, meet with sales teams, communicate via documented case with cross-functional partners to articulate deal value in a consistent manner
Perform to a specified set of metrics and service levels
Responsible for adherence to and compliance with policy and procedures
Interact with internal partners, including but not limited to: Legal, Sales Operations, Sales Finance, Revenue Assurance, Business Units, Order Management, Credit and other functions
Ensure that transactions adhere to Adobe's internal revenue recognition policies and operational guidelines
Prepare in-quarter deal status and communication to management
Evaluate current processes and offer recommendations for areas of improvement
What you need to succeed
Bachelors/Masters in Finance/Accounting
Proven experience in FP&A, Sales Finance, Sales Operations and/or Deal Desk
Experience in a multi-national company
Ability to work independently in a fast paced environment
Demonstrated capability to build strong working relationships with internal stakeholders
Experience in structuring multi-element (subscriptions, licenses, services and support) contracts
Proficient in software revenue recognition accounting (SOP 97-2 and related)
Strong communication, organizational and problem-solving skills
Excellent oral/written communication skills, good knowledge of English in business context
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