Client Sales Representative - Hemel Hempstead, England - Jay City Finance Limited

Description

We are Hiring a Client Sales Representative

As a Client Sales Representative within Jay City Finance, you'll be part of a dynamic and fast-paced team dedicated to delivering exceptional service to our partners and clients. This role is an excellent opportunity to join our 21-year established finance brokerage, that is now in a period of consistent growth and employment – providing plenty of long-term opportunity for career progression.

Jay City Finance is a well-respected asset finance brokerage, supporting vendor-introduced and direct customers across a broad range of assets and industries. We are now looking to recruit an office-based Internal Client Sales Representative, reporting directly to the Sales Director, in Kings Langley, Hertfordshire.

We are seeking a motivated and dynamic applicant to join our team. The successful candidate will have responsibility for calling and managing our live portfolio of client accounts to ensure that we maintain the strength of relationships already in place, by providing continued service levels, striving to build on future loyalty and to create new business opportunities.

This position requires excellent communication skills, both on the telephone and in person, and a strong understanding of finance products would be preferential. You will also work closely with the external sales team and our sales support team internally, to create and manage new business quotations to all our direct and vendor driven clients, ensuring a smooth transaction from lead generation to deal closure.

Basic Salary c.£28K-£30K per annum

Plus:

• Competitive Commission scheme

• Annual target based year-end Bonus

• Life Insurance and Healthcare benefits.

Hours 9am to 5pm, Monday to Friday. OTE anticipated to be £65K.

Key Responsibilities:

1. Client Outreach:

2. Contact existing clients to identify opportunities for new business.

3. Build and maintain strong relationships with clients.

4. Understand clients' financial needs and propose suitable asset finance solutions with the support of the management team.

5. Lead Generation and Proposal Development:

6. Take ownership of leads generated through client interactions.

7. Prepare detailed finance proposals tailored to clients' requirements.

8. Present finance proposals to clients, addressing any questions or concerns and negotiate pricing to close the sale.

9. Manage referrals, requesting relevant additional information direct from the client and act as the first point of contact.

10. Work with the external sales team to manage and suggest client quoting rates and initial conditions to the sales support team.

11. Promote and be capable of selling the merits of asset finance leasing and negotiate on rate if required and/or refer to senior management to discuss and agree strategy.

12. Deal Placement and Management:

13. Collaborate with lenders to place deals efficiently.

14. Ensure all necessary documentation is collected and submitted accurately.

15. Track the progress of deals and keep clients informed at every step.

16. Client Support and Relationship Management:

17. Act as the primary point of contact for existing clients throughout the finance process.

18. Provide exceptional customer service, addressing any issues that arise.

19. Follow up with client's post-deal to ensure satisfaction and explore further opportunities.

20. Objectives & Measures:

21. Hit personal and team volume, income and margin targets.

22. Attend sales meetings where you will be required to review performance from the previous month & provide a forecast for the following month.

23. Work closely with the sales support team internally, to ensure that all converted proposals are completed successfully.

24. Prepared to challenge and bring forward ideas to improve the team and performance

This office-based role will have continual contact with both existing and new customers. Therefore, the ability to build new and maintain existing relationships will be key to your success, as will the ability to demonstrate empathy and understanding whilst maintaining a clear focus on objectives.

Personal specification - Skills and Experience:

• Previous experience in sales, finance, or client management is an advantage.

• An understanding of broker asset finance procedure, products and financial services is preferential.

• Excellent communication and interpersonal skills.

• Proven ability to build and maintain client relationships.

• Highly organised with strong attention to detail.

• Learner/growth mindset

• Resilience and having the ability to handle rejection and bounce back from setbacks is essential in a high-pressure environment

• Service-focused

• Good written and numeracy skills

• IT Literate

Culture and conduct:

• Individual responsibility to demonstrate consistent behaviours in line with our company values of Integrity, Communication, Togetherness, Forward Thinking and Innovation, Fair Outcomes and Success, through own conduct and practices.

• Comply with Treating a Customer Fairly (TCF) in accordance with the FCA Guidelines and Conduct Risk Obligations attached to this Job Specification

TCF (Treating Customers Fairly) and Conduct Risk obligations attached to this role:

The successful candidate for this role has an obligation to adhere to Regulatory requirements and put the needs of the customer at the heart of how they work, with a focus on the long-term interests and the fair treatment of our customers.

TCF focuses on good customer outcomes and underpins the delivery of the FCA's statutory objective of protecting customers. Every employee has a role to play in ensuring we treat customers fairly by reviewing and measuring current, present and future risks to customers and where necessary, supporting and implementing the controls that have been put in place to mitigate these risks.

The successful candidate will be measured against a combination of the firm's values, behaviours and objectives that support our overall objective of providing customers with positive outcomes.

If this excites you and you think that you have what it takes, please contact Richard Baker, Sales Director, Jay City Finance Ltd