Claims Operations Technician - London, United Kingdom - Claims Recruitment Services

Claims Recruitment Services

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Claims Operations Technician

London

£35,000 to £40,000 + Excellent Benefits

We are currently recruiting for a Claims Operations Technician on behalf of our client, an exciting insurer based in the heart of the city.

Key Responsibilities

Receiving policy, premium and claim bordereaux from providers, processing in accordance with company guidelines.
Preparing statements to submit to reinsurers, resolving/escalating any queries.
Liaising with MGAs, reinsurers and the Credit Control team to manage cash settlements.
Initiating claims escrow fund set up and managing closure.
Management and reconciliation of monthly outsourced claims escrow funds.
Cashflow management of outsourced premiums and claims.
Creating and updating operational process manuals and other procedure documentation.
Assisting with the documentation, maintenance and monitoring of compliance and governance initiatives.
Supporting the Technical Claims teams to review SLA compliance and to meet internal and external audit requirements.

Key Requirements

Previous experience in a similar operational role within Insurance, including experience of reconciling escrow accounts to claims bordereaux booking.
Premium processing experience preferable.
Excellent analytical and problemsolving skills, including strong attention to detail.
Strong interpersonal and communication skills, both written and verbal.
Excellent people management and motivation skills.
Good systems knowledge, experience of using systems to evaluate data.

Keywords:
Claims Operations; Claims Operations Technician; Claims Operations Advisor; Claims Operations Assistant; Claims Bordereaux; Escrow;