E-commerce Assistant - Stevenage, United Kingdom - Essex & Herts Air Ambulance
3 weeks ago
Description
Job Purpose
The purpose of the E-Commerce Assistant role is to work with the E-Commerce Coordinator and Donation Centre Manager to develop our e-commerce trading department.
You will work alongside a colleague to select items from our donations which will raise the maximum income through online platforms such as eBay, Facebook, Vinted and other web based auction/sales platforms with a view to ensuring a positive (feedback) and profitable presence for the Charity through digital sales.
Key Responsibilities
- Sales of donated items through a range of online platforms.
- Achieve weekly, monthly and annual sales targets.
- Work with the E-Commerce Coordinator and Donation Centre Manager to maintain systems for the storage, listing and dispatch of items to maximise their profitability and ensure safe delivery.
- Manage the feedback from customers to ensure 100% positivity.
- Have a clear understanding of the Charity's policies and vision and how the ecommerce department contributes to these.
- Organise stock for listing, sales, packaging and disposal where necessary.
- Liaising with other departments to increase awareness of the charity retail business.
- Maximise sale opportunity of all items through high standard photography and product knowledge.
- Ensuring Gift Aid details are securely processed from our donors.
- Other appropriate duties or projects to support the Charity's work.
Salary:
£10.60 per hour
Benefits:
- Company pension
- Onsite parking
Schedule:
- 8 hour shift
- Weekend availability
Work Location:
In person
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