Client Lead - London, United Kingdom - Automated Creative

Description

Automated Creative

About AC
Automated Creative's mission is to help brands turn their Impressions into Intelligence. AC's system researches consumers by analysing responses to optimised paid advertising.

In the four three years we have helped brands such as MARS, Aviva, Wm Grants, Adidas, Samsung, Diageo, Reckitt, KFC, Fever-Tree, Upfield, Pernod Ricard, BOSE, Unilever, GSK and NCS, innovate with their digital advertising.

AC have proprietary technology that enables brands to drastically improve the performance of their marketing and understand at a deep level why their ads work.

AC are scaling rapidly due to successes across clients and are looking to expand their team of advertising and technology obsessed people in London, with plans to expand to Singapore and New York in future.

We also have a weekly podcastabout the future of advertising and a weekly showthat interviews advertisers about their favourite ads.

The Role
AC are looking for Client Leads to run campaigns with world famous brands.

We're reinventing work as much as we are marketing, and are looking for someone entrepreneurial who wants to explore strategy, client management, technology, and data.

The role is a hybrid, with areas covering data, strategy and creativity.

We don't expect everyone to have experience in every area, so if you feel you are a data & media person, we can help fill your creative gaps with training.

You will have ownership of a portfolio of clients, ensuring they are utilizing our technology and supporting them to deliver their advertising campaigns and goals.

We sit between a creative agency and media agency, so we often work with multiple teams to deliver a holistic campaign, an understanding of both areas is important for this.

Job Title:
Client Lead. _(Equivalent role titles are Account Manager, Snr. Account Manager, Customer Success Manager)_


Requirements:

• Working directly with your clients to fully understand and plan for their immediate, near and longterm campaign goals
• Managing the day to day relationship with clients to make sure they stay invested
• Leading client data healthchecks and communicating effectively results, optimisations, efficiencies and further capabilities
• Managing the resource required to keep projects running efficiently, including briefing or managing copywriters or designers
• Keeping the Project Manager ahead of blockers or timeline changes, and being aware of the implications of timeline delays on a project
• Solving issues and concerns raised by clients and continuously feeding back to our Product team to ensure the technology is aligned to client needs
• Not being a 'yes' man, being a client consultant with AC's needs and recommendations coming first
• Add strategic value to the clients' long term growth to grow and retain the portfolio
• Stay ahead of industry changes and knowledge to keep us at the forefront of innovating digital advertising

Who are you?

• You have at least 35 years of direct industry (programmatic, MarTech, agency or digital marketing) experience
• You enjoy building relationships with clients
• You have experience using DV360 and/or Facebook Ads Manager
• Both right and left brained, highly organised and excited by data but has an interest in making onbrand and beautiful creative too
• Detailorientated as we often work with large numbers of ad creative, multiple clients and large data sets, an eye for numbers and precision is key
• Efficiencydriven, we've built a company around automating tasks that are boring and slow, we want you to constantly be looking for ways to make your own role easier through automation and process
• Selfsufficient, has a 'let me google that' attitude

The Basics

• You will be joining 8 fulltime employees, with plans for the team to be 15 by the end of the year
• Office hours 9:30 6pm with flexible working options available
• We ask for one day a week minimum in the office on a Tuesday or Wednesday, mainly to socialise with the wider team and attend facetoface meetings. Beyond that we are flexible on your preferred place to work daytoday. Fully remote options could be considered.

Perks:

• 30 Days annual holiday
• Remote and flexible working opportunities
• No meeting Fridays
• Opportunity for EMI Share scheme after probation
• 6 Monthly Profit Share Bonus's
• ClassPass monthly membership covers Beauty, Fitness classes & Wellness
• Bike and technology schemes
• Company pension
• Regular socials and twice annual day trip socials

- ...If you feel there's a perk that would guarantee you joined us, then let us know we're open to anything


Culture
Our culture is built on trust. We hire people that inspire us and we trust to make the right decisions. We believe in working hard, but not being overworked. We believe our team can choose to work from the place that delivers the best results. We do the right thing by each other, by our clients and value transp