Customer Service Representative - Frenchay, United Kingdom - Pear Tree Recruitment

Pear Tree Recruitment

Verified Company

Frenchay, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Start dates are 9th January and 6th February 2023
Do you want to work for one of Bristol's premier customer service employers?

Do you love working with customers?

The Package

As a Customer Service Advisor, you will enjoy:

A fantastic basic salary
27 days holiday in addition to bank holidays
15% noncontributory pension
Private healthcare and life assurance
Full training and ongoing support
Career development and progression opportunities
Voluntary benefits such as gym membership, travel insurance and health checks

The Job

As a Customer Service Advisor, you will be:

Responding in a friendly, supportive, helpful and timely manner to all business partners and customers
Ensuring the complete and effective resolution of immediate queries or concerns at the first point of contact
Proactively taking ownership of any concerns to deliver the appropriate solution, and making recommendations to improve their performance
Maintaining the inhouse database and chasing missing information and effectively liaising with internal and external departments

The Person
Due to the nature of this Customer Service Advisor role, strong customer service experience is required.

This can be within any industry - retail, hospitality, contact centre - it really doesn't matter as long as you demonstrate excellent communication, problem-solving and decision-making skills, along with bags of empathy.

Your hours will be Monday to Friday shifts between 8.00 a.m p.m. and 1 in 4 Saturday 9.00 a.m. to 5.00 p.m. (37 hours) and will include Bank Holidays.

After 3-months of office-based training (which has onsite parking and is easily accessible on public transport), you will have the flexibility to work from home up to 60% of the week (and will be provided with a financial 'comfort' package to ensure you have all the equipment you need).

We have start dates throughout the rest of the year, so please get in contact now if you would like to know more

Job Types:
Full-time, Permanent

Salary:
£29,000.00 per year

Schedule: