HR Administrator - Belfast, United Kingdom - Musgrave
Description
Our people are the heart of our business.As our greatest asset, they make Musgrave a great place to work and in return we aim to be the very best place to work, grow and thrive.
We have an opportunity for aHR Administrator to join our join our HR Operations Team in Belfast.
As HR Administrator you will be responsible for:
- Maintaining the HR systems and databases, ensuring compliance with GDPR and providing accurate reporting
- Creating and maintaining colleague files and leaver data, ensuring they are stored in line with the retention policy
- Issuing approved contracts of employment with accompanying starter packs, training links etc and tracking receipt
- Accurately updating HR systems for standard employee life cycle administration, meeting all payroll deadlines
- Preparing weekly/monthly payroll data to be submitted by the required deadline
- Completing selfchecking/peer checking and ensuring standards are met in accordance with QA Framework
- Ensuring all incoming calls are managed in line with quality standards and SLAs
- Resolving Tier 1 HR/Colleague/Retailer requests at first point of contact through case management system Remedy
- Escalating Tier 2 queries, complaints or system related issues in a timely manner
- Processing all statutory entitlement forms and reference requests within agreed SLA
- Compiling standard reports such as Contract End Dates, Probation, Annual Leave, Headcount, KPI data and maintaining Organisational Charts and generating other reports from various HR Systems when required
- Maintaining T&A system tasks including year end and clocking reports
- Supporting colleagues with relevant access to selfservice systems and troubleshooting/navigation as required
- Maintaining repository of approved HR/ER/IR letter templates with correct branding and version control
- Publishing policies and training catalogue on the intranet system and issuing relevant communications as required
- Onboarding and offboarding colleagues from HR Systems and Reward Programmes'‹ such as pensions, healthcare
- Administering ongoing colleague reward programme preferences '‹e.g. savings schemes, cycle to work
- Delivering communications on behalf of relevant HR Centres of Expertise
- Providing regular communication and feedback to manager to enable continuous improvement
- Ensuring mandatory training records are kept up to date
- Maintaining an awareness of yearly tasks such as national minimum wage/pay increase anniversaries
- Supporting other administration duties and/or project work as required
- 2+ years recent administration experience within a HR / Payroll
- Experience working with HR Information systems
- Working knowledge of Microsoft Office Applications
- Ability to uphold confidentiality at all times, frequently dealing with highly sensitive information
- Strong attention to detail
- Excellent interpersonal and communication skills and an ability to build and sustain effective working relationships at all levels
- Good problemsolving skills
- Customer centric
- Ability to work on own initiative
- Excellent organisation skills with an ability to manage a busy workload in a fastpaced environment and prioritise
- Third level qualification or equivalent
- Desirable _
- Experience in FMCG industry
Musgrave operate a
Work Smart hybrid working model where you can alternate your time between connecting and collaborating in the office and working remotely.
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Musgrave is an equal opportunities employer.
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