Operations Support - Belfast, United Kingdom - The Mount Charles Group
Description
The Mount Charles Group is seeking an Operations Support to join our Operations Team in Head Office, based on the Ormeau Road in Belfast.
Reporting to the Head of Support Services, you will assist in the smooth day to day running of TimeGate Time Attendance Software and Utrac Software, including processing new starts and leavers for North and South.
Working Pattern:
- 37.5 Hours Per Week
- Monday to Friday
- 9am 5pm
- Flexibility in relation to working hours in line with the needs of the business.
Rewards:
- Flexible and hybrid working platform
- 25 days holiday plus 8 statutory bank holidays
- Life Assurance
- Health and Wellbeing Program inclusive of Employee Assistance Program
- Company Pension Scheme
- Voluntary Private Healthcare
- Voluntary Health Cashplan
- Voluntary Healthcare
- Development opportunities
- Plus, much more
The Role:
- Day to Day managing on TimeGate System and Utrac
- Inputting starters and leavers to TimeGate System
- Liaise with Managers on arbitrations and failed duties
- Maintain arbitrations and failed duties in TimeGate, help site Managers when required
- Run and analyse reports for payroll each week
- Manage all change of details and schedules to TimeGate System
- Maintain TG Engagement Portal in all aspects
The Person:
- Good knowledge of excel, pulling together excel information is essential
- Good knowledge of creating formulas, pivot tables is essential
- Good knowledge of holiday rules for UK and ROI an advantage
- Good knowledge of payroll administration an advantage
- Good knowledge of multisite contract management an advantage
- Experience in multisite contracts an advantage
- Good communication and telephone manner a must
- Willingness to work in a fastpaced environment
- Working knowledge on TimeGate and Utrac would be advantageous
GREAT PEOPLE - GREAT SERVICE- GREAT FUTURE
Benefits:
- Company pension
- Flexitime
- Free parking
- Onsite parking
Schedule:
- Day shift
- Flexitime
- Monday to Friday
Ability to commute/relocate:
- Belfast, BT7 3GG: reliably commute or plan to relocate before starting work (required)
Education:
- A-Level or equivalent (preferred)
Experience:
- customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location:
In person
Reference ID:
RF
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