Policy Review Specialist - Haywards Heath, United Kingdom - Davies Resourcing

Davies Resourcing

Verified Company

Haywards Heath, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

THE ROLE:

Policy Analysis is responsible for validating policy information to ensure that customers have the right cover at the right price.

As a Policy Review Specialist, you will be accountable for helping customers through the validation journey in a busy phone andadministration role.

My client have created a roadmap of career progression they can provide you by starting in their Policy Review department where you will learn everything about insurance in their comprehensive 4 week training induction which will be 2 weeks classroom trainingand a further 2 weeks shadowing and supporting the team.

FOR YOU:

Generous starting salary of £21,000 plus fantastic company benefits
Increased salary on completion of our progression level matrix up to £26,000
All the training and coaching needed to succeed in your role
Excellent career progression opportunities within our fast paced and growing business
Home working opportunity 3 days a week following training and passing probation
Monday to Friday working hours from 08:30am to 5pm
A fun, energetic and lively working environment

ROLE RESPONSIBILITIES:

Validation of insurance policies to ensure customer details are correct.
Update and revise customers' policy details, making any necessary adjustments.
Provide great customer outcomes and a right first time service

YOUR IDEAL BACKGROUND/ EXPERIENCE:

Previous experience of working in customer services role or similar environment is advantageous but not essential
Able to provide great customer service
A great communicator with an eye for the detail
Excellent time management and organisational skills
Completely comfortable using computers and software