Account Manager - Ellesmere Port, United Kingdom - Search Consultancy

Search Consultancy

Verified Company

Ellesmere Port, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Account Manager
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Location: Ellesmere Port:

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Salary £24,000 Basic:

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Uncapped commission

OTE £40,000:

Permanent, full time

Monday to Friday, 9am

5pm

My client based in Ellesmere Port, are currently recruiting for an Account Manager.

Focusing on key clients, you will be expected to retain existing clients and improve customer satisfaction through proactive sales and customer service.

The role requires you to deliver against business priorities and targets and drive growth via account management.

This role will involve:

Taking ownership and responsibility for the renewal process and the retention of clients.
Produce renewal packs for each client containing input from service delivery teams, and detail on service level performance, contract profitability, history of organic growth, and suggested renewal pricing information.
Be the Commercial point of contact for any client issues that are raised and take personal ownership of any service issues to ensure they are resolved by the appropriate party
Keep client contacts updated on client database
Work proactively to identify low use and high use clients and where appropriate and possible identify contact plans and action plans to correct the position.
Make regular calls to clients to maintain customer relations.