Patient Services Advisor - Oundle, United Kingdom - Lakeside Healthcare
Description
About Lakeside
LAKESIDE HEALTHCARE is changing the face of primary care provision in England. We are bold, adventurous and ambitious and determined to thrive in uncertain times. We are the largest 'true' partnership in the NHS and operate from various sites across the East Midlands. We serve the healthcare needs of over 170,000 patients across Northamptonshire, Lincolnshire & Cambridgeshire. Joining our team presents an opportunity to be part of a large organisation that is changing the way primary care is delivered today.
Living and breathing our values at Lakeside Healthcare
Caring & Respect:
Simply put we genuinely care about people: working together for our patients and our teams, our patients come first in everything we do.
We strive to ensure we connect and respond to all needs with compassion, care and respect to improve the lives and wellbeing of the communities we serve.
Teamwork & Quality:
In all areas of our business we network, collaborate and learn from our Patients, Stakeholders and each another to ensure we are always striving to improve, making the right and best decisions to provide the best service.
About the Practice/Department/Team
Joining our team here at Oundle surgery presents an opportunity to be part of a great team. We are a practice with a population of around 11,000 patients. It is a very fast paced working environment and this makes it an exciting and rewarding place to work.
Website
Job Introduction
What you will do
- Maintain highest level of confidentiality and comply with data protection standards when handing patient related and other confidential/sensitive data.
- As a paperless office, there is the utmost importance to scan all correspondence onto electronic patient's medical record, using the SystmOne database and to ensure that clinical coded entries are entered appropriately and accurately.
- Undertake a variety of administrative and secretarial duties to assist in the smooth running of the practice.
- Facilitate effective communication between all staff members, patients, members of the primary health care team, secondary care and other associated parties.
Essential Criteria
- You must enjoy working in a team.
- Good IT skills and an ability to work within a fastpaced environment are also required as well as the ability to be discrete and maintain absolute confidentiality.
- Previous experience in a GP Practice is desirable, but not essential.
What we offer you (Benefits)
- Generous holidays (additional long service entitlements).
- NHS pension and long service recognition.
- NHS Discounts (Blue Light Card).
- Career opportunities.
- Role specific training and ongoing development.
- Great team environment.
- Lakeside Healthcare is proud to be a Living Wage employer_
Interview process
Our interview process will aim to meet you in person however some interviews may be carried out virtually. If interviews are carried out at our GP practices, you will be required to wear a mask.
Please ensure you have your Right to Work documentation available at interview We will require you to produce the original documentation prior to your start date.
Shortlisting
Equality, Diversity & Inclusion
Equal Opportunities
Lakeside Healthcare is an equal opportunities employer. We are committed to ensuring that all our staff and job applicants are protected from unlawful discrimination. All employees and job applicants will be treated equally, fairly and with respect.
We will endeavour, through appropriate training, to ensure that our hiring teams making selection and recruitment decisions that do not discriminate, whether consciously or unconsciously and follow recognised industry best practice.
Salary:
From £10.90 per hour
Benefits:
- Free parking
- Onsite parking
- Store discount
Application question(s):
- Do you have the right to work in the UK? (Yes/No)
- If you answered Yes you must be able to provide sufficient evidence upon interview.
Work Location:
In person
Application deadline: 11/06/2023
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