Receptionist - London, United Kingdom - Hamilton Mayday

Hamilton Mayday
Hamilton Mayday
Verified Company
London, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Receptionist - Eye Clinic
London W1
18-22k Per Annum, Negotiable depending on experience.
Full time

A state of the art, private, Eye clinic is looking for an experienced receptionist to join their growing team, in the New Year (January 2023).

The role of receptionist is a vital role to ensure the patients coming in to clinic have a first class customer care experience and leave wanting to recommend the clinic to their friends and family.


  • Open up and set up clinic 30 mins before the first patient is expected. Ensuring clinic list is printed and available. Setting up duties include switching on all machines, preparing and restocking refreshment and bathroom areas.
  • Clinic room preparations.
  • During clinic hours monitor areas and ensure any rubbish is removed and the room reprepared for new patients arrival. At all times you should know who each patient in the waiting area is, and who they are seeing.
  • Granting access to patients using the entry buzzer system.
  • Registering patients for clinic. All patients arriving, must be check in on the systems and ensuring to check all details are up to date and correct.
  • Patient flow for consultations. Clinic technicians will come to reception to take patients through scans and patients will be managed through the clinic by the Optometrists in line with procedure.
  • Administrative duties, to include scanning, consent forms, preassessments etc.
  • Postal duties
  • Stock management (recording all deliveries, updating stock sheet and delivering stock to relevant areas).
  • Payments. Processing consultation payments before patients attend clinic, otherwise taken on the day of. This includes credit and debit card payments.
  • Close clinic at the end of the day. To include turning off machines, general tidying up, checking all doors are locked etc.
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