Operations Manager - London, United Kingdom - Bridge Recruitment

Bridge Recruitment
Bridge Recruitment
Verified Company
London, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

?Role:
Operations Manager


Salary:
£43k plus package


Job Status:
Permanent/Full-Time


Location:
London


Vacancy Reference:
VR/04809


Role Description:


Bridge Recruitment are currently looking for an Operations Manager to join the Team of one of our clients, a highly reputable company providing FM services to customers nationwide.

As Operations Manager you will be managing a 20 person periodic and deepcleaning team, as well as conducting site visits across London.

The ideal Operations Manager will be ambitious and someone who enjoys being part of a team committed to delivering the highest standard in customer support.


Responsibilities:


  • Manage schedules, timesheets, sickness and time and attendance of the staff
  • Ensure staff meet the standards measured by customer and company in audit on quality and appearance
  • Ensure your area operates within the financial remit as determined by the OD
  • Ensure your area operates and manages holiday and sickness as determined by the OD
  • Ensure staff are up to date with training utilising the training technology used by the company
  • Report on and use the ticketing system
  • Adherence of staff to the Employee Handbook
  • Ensure company's cleaning operation meets its objectives with regards to Health and Safety, Quality and Sustainability
  • Ensure staff are trained on and understand their objectives with regards to Health and Safety, Quality and Sustainability
  • Implement performance management processes and disciplinary procedures where necessary
  • Induction and onboarding
  • Ensure staff understand machinery capabilities
  • Manage the team in accordance with our commitments to Diversity, Equality and Inclusion, and represent the operation on the DEI Committee

Requirements:


  • Ambitious and enthusiastic with management aspirations
  • Enjoys being part of a fun team committed to delivering outstanding customer support
  • Previous experience in a similar role

Benefits:


  • Flexible hours to be agreed with your Operations Director
  • Pension
  • Growth Prospects
  • Training program for personal development
  • Company Laptop
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