Parts Advisor - Sutton-In-Ashfield, United Kingdom - Recra Consulting
Description
_Recra are working in partnership_ with a reputable and well-established fleet management company who are keen to add a Parts Advisor to their team in Sutton In Ashfield. Reporting to the Parts Supervisor on a daily basis and working in a busy team, the post-holder will ensure that a consistent and fully operational parts service is maintained. They will also ensure efficient communication is maintained with dayshift parts, service, recycling depts and customers.
- Interpret customer needs and supply goods as requested by thorough knowledge of parts catalogue.
- Order parts in line with operational needs.
- Check incoming stock against delivery notes and store stock in correct location, updating computer with goods received in an accurate manner.
- Assist with delivery and collection of parts as required.
- Ensure that all outgoing stock, ICT's and returns are checked, packaged and documented correctly.
- Ensure adequate stock control is maintained and assist with regular stock take.
- Deal with customer needs face to face and over the phone with a professional and friendly approach.
- Accurate booking of workshop parts.
- Invoice all parts supply in a timely manner.
- Returning supplier packaging.
- Proven organisational skills.
- Excellent customer service skills, including the ability build positive relationships with the customer and to interpret customer needs.
- Proven administration skills.
- The ability to work as a team player in a busy department.
- Computer literacy.
- Ability to work on own initiative under pressure.
Skills/experience:
- Knowledge of the automotive industry.
- Previous experience in a parts environment.
- Current and clean UK driving license.
Monday - Friday / Alternate Shifts
- 7:30am till 5pm with 1 hour unpaid lunch break
- 8am till 5:30pm with 1 hour unpaid lunch break
- Alternate Saturdays 8am till 12pm
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