Reception/administrator - Peterlee, United Kingdom - East Durham Medical Group
3 weeks ago
Description
MAIN DUTIES AND RESPONSIBILITIES 1. Greet patients and visitors to the practice. 2. Book in, amend and cancel patient appointment inline with practice appointments procedures ensuing optimum efficiency of the appointment system.- Ensure that patients are effectively signposted into appropriate slots as per protocol and clinician specification 4. Answering incoming telephone calls, ensuring calls are documented and redirected accordingly. 5.
- Explain practice arrangements and formal requirements to new patients and temporary residents, ensure procedures are completed. 9. Registration of new patients onto the computer system.
- Advise patients of relevant charges for private services, accept payment and issue receipts for same. 11. Ensure correspondence, reports, results etc.
Regularly check messages/notifications on SystmOne to check everything has been actioned 17. Action start and end of day procedures as directed by Senior Receptionist. 18.
As well as the reception team there is a need to work closely with GPs, nursing and office staff to ensure the smooth running of the practice, reporting any problems 19.
Ensure up-to-date maintenance of both computerised and manual filing systems (i.e. patient notes). 21. Amalgamation of new patient records.- Check all consulting rooms daily for scripts and any shredding waste. 23. This job description is not exhaustive and may be adjusted periodically after review and consultation.
More jobs from East Durham Medical Group
-
Phlebotomist
Wingate, United Kingdom - 1 week ago
-
Receptionist/administration Assistant
Wingate, United Kingdom - 2 days ago
-
Medical Secretary
Wingate, United Kingdom - 2 days ago
-
Medical Secretary
Wingate, United Kingdom - 3 days ago
-
Receptionist/administration Assistant
Wingate, United Kingdom - 1 week ago
-
Salaried GP
Wingate, United Kingdom - 1 week ago