Customer Care Administrator - Bishop's Stortford, United Kingdom - Newman Office Personnel

Newman Office Personnel
Newman Office Personnel
Verified Company
Bishop's Stortford, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description
One of our great clients based in Bishop's Stortford is looking for a Customer Service Advisor to join their team

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Responsibilities:


  • Ensure all customer queries are dealt with in a timely manner
  • Ensuring all customer enquiries are responded to
  • Log customer complaints and resolve where possible
  • Dealing with incoming enquiries on products
  • Direct requests and unresolved issues to correct team
  • Manage customer accounts
  • Keep records of customer interactions and transactions
  • Manage general administration
  • Liaising between internal teams
If you have a strong customer service background we want to hear from you today


Job Types:
Full-time, Permanent


Salary:
£21,000.00-£26,000.00 per year


Benefits:


  • Casual dress

Schedule:

  • Monday to Friday
  • No weekends

Ability to commute/relocate:

  • Bishops Stortford, Hertfordshire: reliably commute or plan to relocate before starting work (required)

Education:


  • A-Level or equivalent (preferred)

Experience:

- customer service: 1 year (preferred)


Licence/Certification:

  • Driving Licence (preferred)

Work Location:
In person


Reference ID:
NP4302
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