Growth Strategist Executive(Amazon Focus) - London, United Kingdom - Nozzle

Description

Growth Strategist Executive

About Nozzle
Nozzle is a leading global Amazon software and service provider.

We combine our world-first Amazon customer analytics SaaS platform with a team of growth and advertising specialists (nozzle adVantage) focused on helping sellers grow faster.

We provide insights sellers can't get anywhere else like customer repeat order rate, profit per

customer (LTV), the cost of acquiring a customer and more.

We use these metrics to drive pivotal business decisions like allocating PPC and DSP budgets, understanding the trade-off between growth and profitability and driving customer loyalty.

We work with founder-led Amazon only SMBs to multi-channel market leading global businesses.

Nozzle was founded in 2019 as a spin out of UCL's Computer Science Department that specialises in ecommerce and online advertising research.

About the role
The Growth Strategist Executive will be a support role within the commercial team.

Reporting to the Senior Growth Strategist, they will be responsible for creating a positive customer experience for a portfolio of clients across our analytics product.

They will also work closely with Product, Engineering and the Growth teams.
This role is fully remote but the team gets together once a month in London.


Example responsibilities

• Running live analytics demos and monthly account management calls
• Creating customer growth plans and monthly reports for our clients
• Training customers how to get the best out of the analytics tool
• Supporting the senior growth strategist with ad hoc projects and requests
• Running sales demo for prospective clients
• Troubleshoot and resolve issues in a timely manner
• Acting as the first line of response for customer enquiries
• Identify opportunities to improve products and the customer experience
• Supporting product and engineering with data projects

Qualifications

• Understanding of the Amazon Advertising ecosystem is desirable
• Proactive in improving their knowledge and capability
• Highly analytical and organized with strong attention to detail and time management skills
• Able to communicate effectively, and work as part of a team
• Experience using basic features of PowerPoint, Outlook, and Excel (E.g. Creating and formatting PowerPoint presentations, sorting and filtering data, creating graphs and tables) and be comfortable presenting to a variety of clients
• Proven ability to craft a story and strong narrative interpreted from large amounts of performance data

Attributes we look for at Nozzle
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Honesty:We share the credit when things go well and take responsibility when things could work better
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Curiosity:We're passionate about expanding our knowledge and always look for ways to learn more. We're happy to share what we've learned and like others to share their know-how with us
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Good judgement:We know how to prioritise things or when to ask for help. When problems come up, we can identify and articulate their root causes in order to resolve issues quickly
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Self-awareness:We're all great at some things and knowing what we're good at is essential to success. Of course, this means we also know our limitations and are open about those
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Data-driven decisions:We're a quantitative company whose decisions are data driven. We're obsessed with measuring internal and client metrics to drive better outcomes


For this role we will also be focusing on:

• Energy
• Relational intelligence
• Organisational skills
• Confidence
• Proactivity

We're an inclusive workplace and we welcome people of different backgrounds, experiences, and abilities. We are an equal opportunity employer and provide a safe and supporting environment to work in.