Operational Admin Officer - Birkenhead, United Kingdom - Jacobs Enforcement

Jacobs Enforcement

Verified Company

Birkenhead, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

As a Jacobs Operational Admin Officer you will you will be responsible for processing cases quickly and efficiently in accordance with client guidelines and procedures.

This includes:

Completing searches on our system and Companies House
Completing daily and weekly quality checks on cases
Answering telephone and web queries from Clients and dealing with their requests promptly, maintaining exemplary knowledge of our client requirements
Processing a variety of admin tasks
Dealing with daily admin tasks for clients including report running
Liaising with third parties such as local authorities and Samaritans regarding vulnerable cases and providing advice to other departments with vulnerable cases.

At Jacobs we pride ourselves on our innovative ongoing training that ensures anyone who joins our team will have the best possible chance at being successful not only in their initial role but in any future roles that you find yourself interested in.

As a forwarding thinking and fast growing company we put staff development at the forefront, meaning hard work and dedication never go unnoticed.

About Us

Jacobs have been established since 1959 and are now the largest independently owned enforcement agency in the country working extensively with over 190 Local Authorities throughout England and Wales and are the primary contractor in Wales for HMCTS.

We're looking for additional people to join us who are confident and resilient, and who have a hardworking, proactive and motivated work ethic.

Essential Skills

Attention to detail
Minimum 12 months experience in an administration role
Computer literate with excellent knowledge of Microsoft word and excel
Ability to work well under pressure

Desirable Experience

Proven Literacy Skills
Knowledge of Microsoft Word preferable

Salary & Benefits

Starting salary £24,050 per annum

Monday

Friday 9am 5.30pm (37 hours per week) (5pm finish Fridays)
A generous holiday allowance never work a bank holiday again and 4 additional paid days off over Christmas
Pension
Bereavement Leave
Free Parking (where available)
Casual Dress
Eye Care Vouchers

Jacobs offer an extensive training programme to new recruits as well as ongoing support and development.

Our Culture
Everything we do is shaped by our

Core Values:
Fairness, Advancement, Collaboration and Excellence.

These values form the foundations of our relationships with debtors and clients, but they also shape how we measure and reward the performance of our employees.

Job Types:
Full-time, Permanent

Pay:
From £24,050.00 per year

Benefits: