Outpatient Booking Assistant - Carshalton, United Kingdom - Epsom and St Helier University Hospitals NHS Trust

Epsom and St Helier University Hospitals NHS Trust

Verified Company

Carshalton, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

To provide an efficient, effective and positive reception service; to greet and welcome patients, visitors, members of the public and staff in a friendly, professional and courteous manner.

To answer telephones in accordance with departmental standards, ensuring that all telephones are answered and that all enquiries are dealt with in an efficient and courteous manner, to record any messages clearly and accurately delivered to them promptly.

To be responsible for the management of the medical records held in renal.

The role of the outpatient assistant is to serve as a contact for patients accessing our services.

The role is therefore responsible for setting high standards of patient care by enacting the Trusts values at all times.