Retail Centre Assistant - Motherwell, United Kingdom - Exertis
Description
Company:
Flogas Britain
Req ID:7002
Salary:DOE
Location:GB, ML1 1QW
Contract Type:Permanent
Date Posted:11 Mar 2024
Description:
- Job Purpose
- Reporting to the site manager, you will be responsible for delivering safety and compliance, and effectively managing all aspects relating to people, assets, processes and performance related to the site.
- Accountabilities
- Retain existing customer base by driving customer service standards within the site
- Managing bulk stocks in line with customer demand
- Ensuring cylinder filing meets demand and stock requirements
- Implementation of the company safety management system on site
- Protecting the company's operating licence by ensuring management and compliance with driver's hours & tachograph regulations and working time directive
- Managing resource levels and proficiency in order to meet customer demand and achieve high proficiency levels
- Maintenance of safety critical equipment in accordance with PSPI's
- Manage the safety on site in accordance with the safety management system to meet compliance and drive a safety culture
- Assist in all aspects of managing colleagues on site including selection, recruitment, training, performance management and appraisals etc
- Manage compliance of company processes and procedures relating to sales, stocks, financial controls within the operating system (CODAS)
- Complying to Flogas operating procedures and works instructions
- Deputise for the Site Manager in their absence
- Knowledge of working to Health & Safety and employment law good practice
- Multi task effectively
- Demonstrate numeracy and literacy skills
- Effectively communicate with customers and colleagues at all levels
- Able to show effective management of people and problems
- Professional and conducts themselves with integrity and honesty at all times
- Computer literate, including competence in Outlook, Word and Excel
- Able to demonstrate commercial awareness (in management of margins and volumes)
- Be reliable and flexible to accommodate seasonal influences
- Experienced in customer service, providing great service and resolving customer issues
- Knowledge of COMAH regulations including properties, safe handling and storage of dangerous goods
- Experience of CODAS or similar operating systems
- Experience of ADR / CDG Regulations
- Knowledge of Bulk Tanker operations
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