Finance Administrator - Burgess Hill, United Kingdom - Huntress

Huntress

Verified Company

Burgess Hill, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

(Hybrid working 2/3 days in the office Full time role)

Main Purpose of the role:

To maximise the collectability of the sales ledger by recording and resolving billing disputes in a timely and accurate manner, in accordance with company policies and procedures
To accurately identify the root causes of disputes and recommend preventative action

Attributes

Able to build strong working relationships with internal and external customers and contacts, including the statutory authorities and the company auditors
Personal attributes should include energy, an open character, honest and with the highest integrity. Someone who is resilient, a selfstarter and with good communication skills and able to operate within a team environment. A desire to learn and contribute is essential
Commercial acumen, someone who has the ability to focus on the customer whilst maintaining a governance and best practice approach
A good accounting knowledge and ideally systems related experience such as SAP and excel skills
Accurate with good attention to detail and good prioritisation skills
Able to maintain a balanced and calm approach

Individual Responsibilities:
Invoice Queries and Returns

Register all invoice, credit and debit note queries on SAP on day of notification and manage customer expectations as to resolution timescale
Proactively review disputes on your portfolio of accounts and prioritise workload to ensure timescales for dispute resolution and targets are met
Fully investigate all disputes, proactively chase other departments to take actions necessary for resolution, identify root cause and recommend preventative action
Complete all credit note and returns authorisation forms fully, attach a copy of the invoice and all relevant supporting documentation and obtain the necessary authorisation in accordance with current policy prior to raising credit/return
Process authorised credit notes and return authorisations in a timely manner, recording business area, credit reason and root cause directly on SAP
Collections activity following the resolution of a dispute (high value invoices).
Manage the timely MLS adjustments listed on the MLS tracker as required and within the agreed SLA
Promptly arrange collection of authorised returns on receipt of customer pick up request and update returns authorisation paperwork and SAP with relevant information
Carry out weekly follow up of returns authorisations not arranged for collection within 7 days from issue and arrange collection or cancel those no longer valid
Review and action unauthorised returns
Maintain accurate and up to date filing system that enables others to locate all paperwork relating to disputes under investigation
Record all actions taken to resolve disputes on SAP in the standard format and close resolved or invalid dispute in a timely manner

Other

Support the wider Accounts Receivable team in day to day activities
Manage incoming calls from internal and external customers
Supply copy invoices and statements as required
Report IT issues and process failures affecting the running of the function to Manager immediately they are discovered
Provide cover for the Sales Ledger Administrator/Senior Credit Controller

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

Date
16/02/2024

Job Ref.
25418RG

Reece Gunning
Consultant