Service Support Assistant - Ferndown, United Kingdom - Dorset Council

Dorset Council
Dorset Council
Verified Company
Ferndown, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

About The Role:


We require a part-time (29 hours per week) Service Support Assistant to join our busy locality based Adult Care Team within Adults & Housing Services.


You will join our Business Support Team based at our Ferndown Local Office, having daily contact with clients, carers and external organisations.

The proposed hours worked will be 14 hours providing general administrative support to the East Dorset Locality Team and 15 hours providing specialist support to the Community Learning Disabilities Team (DHUFT).


The Business Support Team consists of Senior Service Support Officers, Case Support Co-ordinators, a Service Support Officer and Service Support Assistants who work together closely to provide support to the professional staff within the East Dorset Locality Team and the Health Team ensuring that an efficient and effective service is provided to support the clients in the East Dorset area.

You will have regular telephone contact with clients, carers, family members, domiciliary organisations, care homes and other departments within Dorset Council.


Excellent customer service skills and a flexible attitude are required to support a positive approach and provide a high-quality service.


You must have an eye for detail, excellent organisational skills and be self-motivated to produce work to the highest standard.

We will provide full training on all processes, procedures and specialist systems.


Further Information:

Interviews will be held on Wednesday, 19 June 2024.


About Us:

We're passionate about making Dorset a great place to live, work and visit. Working for us should be no exception.


At Dorset Council we:
- provide more than 450 services to over 300,000 residents
- have ambitious aspirations
- are excited about our future
- care about Dorset and all the people who live here
- know that all roles make a difference and that our employees are key to our success You will:

  • have access to a range of employee benefits
- be part of an organisation that supports each other to grow and succeed
- have access to range of training opportunities which will help with your personal development and career progression

We are proud to be a Disability Confident Employer. We offer an interview to everyone who declares a disability and meets the essential criteria for the role.

We also look for applicants who share our commitment to our behaviours. We will ask you to evidence when you have demonstrated them as part of the selection process.

See our policy on safeguarding children and young people.

This post requires significant travel. You must have a vehicle (or transport we deem suitable) available for use as needed.


This role is UK based and we will need to establish your Right to Work as part of the appointment process.

We use generic job descriptions and person specifications. This means the job title on any attachments may differ from the job title in the advert. We may provide specific information in a context statement if relevant.

Find out more about how to apply.
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