Ict Apprentice - Gloucester, United Kingdom - Gloucestershire College
Description
What you will do in your working day
As a shared IT Service covering multiple sites, the role will include accompanying the IT Technician on site visits to provide support to end users.
You will be expected to represent IT Services in a professional manner in all your interactions with the schools and our colleagues in other departments.
You will have a basic practical knowledge of Microsoft operating systems, Office desktop packages, as well as Apple's iOS operating systems.
Your duties will include:
- Setting up computers, projectors, sound systems and necessary peripheral devices for use during presentations, training courses, or assemblies
- Checking computer hardware (mouse, keyboards, monitors, docking stations) to ensure functionality
- Providing guidance to end users
- Performing basic troubleshooting
- Maintaining the asset register
- Setting up new starters on the IT systems
- Ensuring toner levels are maintained and stock is ordered when needed
- Answering the phone for the Service Desk and monitor support tickets as appropriate
The training you will be getting
- Information Communications Technician Apprenticeship
What to expect at the end of your apprenticeship
- Potential position upon successful completion of the apprenticeship
Requirements and prospects
Desired skills and personal qualities
Communication skills, IT skills, Attention to detail, Organisation skills, Problem solving skills, Presentation skills, Initiative
Qualifications
GCSE or equivalent English (Grade - 4 / A*- C) Essential
GCSE or equivalent Maths (Grade - 4 / A*- C) Essential
Things to consider
About the employer
Are you looking for a fulfilling, worthwhile and secure job? Would you like to have a job that makes a real difference? Come and join the team at SAND Academies Trust in Gloucestershire, a Multi-Academy Trust offering exceptional education in our six schools.
Employer
Milestone School
Address
The Milestone School
Longford Lane
Gloucester
GL2 9EU
Training
Training provider
GLOUCESTERSHIRE COLLEGE
Job Types:
Full-time, Apprenticeship
Salary:
£11,575.00 per year
Benefits:
- Company pension
- Free parking
- Onsite parking
Schedule:
- Monday to Friday
Education:
- GCSE or equivalent (preferred)
Work Location:
In person
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