Customer Service Representative - Armagh, United Kingdom - Cala Consulting Limited

Tom O´Connor

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Description

Customer Service Representative
Cala Consulting are recruiting for a Customer Service Representativefor their Lurgan based client.


The company & the opportunity:

Working with an established company with multiple sites you will be part of the customer services/sales team. This role will answer queries from the wide range of regular customers.


The role:

The role will be based in Lurgan and will consist of the following:

  • First point of contact for existing customer base
  • Liaising with different departments to resolve any issues / enquiries
  • Responding to queries in a timely manner
  • Technical assistance to customers (training will be provided)

Experience required:


  • Be professional, punctual, extremely organised and efficient
  • Have excellent communication skills
  • Have strong Microsoft office skills and IT Skills
  • Be consistent and accurate in all duties
  • Be flexible in relation to overtime
  • Proven ability to work well under pressure
  • Previous sales/customer service experience a distinct advantage
  • Work well as part of a team and on own initiative
  • Customer focused with a strong attention to detail
  • This role is available immediately and ideally interviews will take place next week._

Job Types:
Full-time, Permanent


Salary:
£24,000.00 per year


Benefits:


  • Company pension
  • Flexitime
  • Onsite parking

Schedule:

  • Day shift
  • Flexitime
  • Monday to Friday

Work Location:
One location


Reference ID:
NI025

Expected start date: 13/03/2023

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