Bank Medical Secretary - Stanmore, United Kingdom - Royal National Orthopaedic Hospital NHS Trust

Royal National Orthopaedic Hospital NHS Trust
Royal National Orthopaedic Hospital NHS Trust
Verified Company
Stanmore, United Kingdom

6 days ago

Tom O´Connor

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Tom O´Connor

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Description

To provide a secretarial service primarily for the consultants, to type all work with regard to clinics and operations and general correspondence from audio dictation.

2.2 Deal with all incoming telephone enquiries and written queries promptly and efficiently.

2.3 Work as a team with medical secretaries within the Unit to ensure a high-quality service is maintained at all times during office hours.

2.4 Undertake filing of correspondence, clinic notes, test results etc, in the appropriate medical notes.

2.5 Responsible for ensuring case notes and X rays are tracked using the Patient Administration System (ICS) computer system. 2.6 Maintain patient information on the Patient Administration System and the system within the Unit if appropriate.

2.7 Ensure consultant waiting lists are regularly validated and that no patient exceeds stated maximum waiting times in conjunction with Administration Manager/General Manager.

2.8 To maintain patient medical notes according to RNOH medical records policy.

2.9 To promote an open and friendly working environment. 2.10 Undertake general office duties, including photocopying, faxing and filing. 2.11 Adhere to all Trust policies and procedures relevant to your position. 2.12 Attend mandatory training.

2.13 Participate in Personal Development Plan. 2.14 Providing cover for other unit members during times of absence as delegated by the Administration Manager. 2.15 In association with the Administration Manager liaise with the call centre staff, ensuring efficiency of the unit.

3.0 Special Requirements 3.1 None 3.2 Any other duties commensurate with the grade and in line with the requirement of this post.


3.3 This job description gives a general outline of the post and is not intended to be inflexible or a final list of duties.

It may therefore be amended from time to time in consultation with the post holder.

Safeguarding Children and Vulnerable Adults at Risk The Trust recognises its duty to safeguard and promote the welfare of children, young people and adults.

Staff must at all times treat patients with dignity and respect protecting young people and adults at risk from abuse and neglect.


Employees have a responsibility to ensure that prompt and appropriate action is taken when concerns have been made about a child, young person or adults at risk.

Employees should be aware of their responsibilities as detailed in the Local Safeguarding Children Procedures and Safeguarding Adults at Risk Policy.

The Trust will assist you by providing mandatory training, support and advice. Safeguarding children and adults is everyones business.


IT Skills All staff are required to demonstrate a level of IT literacy skills appropriate to their job, as the use of IT is fundamental in delivering good quality efficient health care.

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