Resource Contracts Lead - Peterborough, United Kingdom - Anglian Water Services Ltd

Anglian Water Services Ltd
Anglian Water Services Ltd
Verified Company
Peterborough, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Circa £42,000 - depending on skills and experience

Permanent, Full time, 37 hours a week

Peterborough - We offer a blend of hybrid working, enabling you to work from home and from the office. Our main offices are based in Lincoln, Peterborough, Huntingdon, Norwich & Milton Keynes

For a greater career just add water

Water Recycling is at the heart of our operations. The key services that we are responsible for are delivered by our in-house, highly skilled workforce.

We collect and treat the water that customers have used, returning it to the environment via rivers and coastal outlets.

Our network includes 76,000 kilometres of sewers which feed over 1,000 water recycling centres. Would you like to be part of a team who are responsible for the safe and sustainable operation and maintenance of our water recycling assets?


As a valued employee, you'll be entitled to:
Personal private healthcare

Virtual and telephone GP service for your household

Life and personal accident cover

Employee Assistance Programme, helpline for you and your immediate family providing advice, information, counselling and support

Yearly bonus scheme

Competitive pension scheme - we double-match your contributions, up to 6%

Flexible benefits to support your wellbeing and lifestyle including discounts on high street purchases, leisure activities and everyday essentials

23 days annual leave - rising with length of service and the ability to buy/sell additional leave

What will you be doing?


You will be responsible for managing contracts and supporting improvements in the way we work with our resource-supply partners focusing on allocation and quality delivery of work.

You will work closely with teams across the business, building strong relationships by understanding the drivers, processes and requirements of key stakeholders


You will implement best practice methods by engaging and encouraging Resource-supply partners to focus on quality, and to innovate to develop their service and product offering.

You will be responsible for developing good contract and resource management practice, this will then contribute to achieving excellent customer service and network management.


Key duties will include:


Collaborate closely with teams across Water Recycling, as well as across key stakeholders to set meaningful and realistic metrics that will measure the performance and value delivered through Resource partners and drive a continuous improvement culture.

Set up a contract performance reporting and governance for the different Resource partners and frameworks

Engage with Resource-supply partner representatives to develop collaborative relationships, to ensure every supplier is valued, understands the impact of their activities within Water Recyling Network and Anglian Water more widely

Assure compliance with agree contract terms, escalating non-compliance to relevant governance groups or if required immediately to senior management

Identify Resource-supply contract amendments or additions required to support the proactive programme


Work with Resource-supply partners to identify areas of inefficiency and waste that can be addressed through changes of design, processes/procedures, products or other.


Provide proactive feedback to Resource-supply partners on performance and assist them in identifying and resolving issues and therefore improving their performance.

What does it take to be a Resourcing Contracts Lead?

Contract or Framework management experience

Continuous improvement experience

People development experience

General knowledge of the operational working of Water Recycling preferred but not essential

Ability to adapt communication styles to suit a wide range of stakeholders

Project management skills, with the ability to think strategically and creatively


Closing date: 05/03/2023

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