Support Coordinator - Nottingham, United Kingdom - Nottingham University Hospitals NHS Trust

Nottingham University Hospitals NHS Trust
Nottingham University Hospitals NHS Trust
Verified Company
Nottingham, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

NHS AfC:
Band 3


Main area

  • N/a

Grade

  • NHS AfC: Band 3

Contract

  • Permanent

Hours

  • Part time 16 hours per week (N/A)

Job ref

Site

  • Nottingham City Campus

Town

  • Nottingham

Salary
- £22,816 - £24,336 per annum


Salary period

  • Yearly

Closing

  • 14/02/2024 23:59
Job overview


To work closely with the Outpatient/Day Therapy Sister and members of the team to provide an efficient and effective administration support service within Outpatients and Day Therapy at Hayward House Specialist Palliative Care Unit.

To be responsible for arranging transport, retrieving and tracking notes within the Department.

Other duties include making outpatient appointments and collecting and delivering samples to pathology and prescriptions and drugs to and from pharmacy.

The role/duties of the post are outlined above.

In undertaking this role, the employee will be expected to behave at all times in a way that is consistent with and actively supports the Trust values which are listed below.

Main duties of the job

Responsible for the provision of an efficient and smooth running transport service for patients attending Outpatient and Day Therapy. Liaising with the staff, ambulance transport and patients in aspects of patient attendance and transport.

Welcome patients attending Outpatients Department,


Act as a point of reference to enquiries made to Outpatients and Day Therapy in person or by telephone, as required by the Sister in Day Therapy.

Communicate effectively with patients, relatives and members of the multi-professional team, maintaining clear communication channels. Receive handover instructions from the Outpatient and Day Therapy nursing and medical staff.


Ensure that confidentiality of all information pertaining to patient care and the ward is maintained at all times, in line with the Trust Policies.

Recording daily statistics, patient level data and reconciling all statistics. Producing Excel spreadsheets and preparing reports for the Clinical Commissioning groups.

General office duties including typing, faxing, photocopying and ordering of stationary supplies. Using the hospital ICT systems attend and outcome patients visits to the unit


Ensure that patients are helped to maintain their individuality, privacy and dignity at all times, taking into consideration emotional needs.

Working for our organisation


With over 17,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population.

We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH.

We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve.

With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career

Detailed job description and main responsibilities

The role/duties of the post are outlined above.

In undertaking this role, the employee will be expected to behave at all times in a way that is consistent with and actively supports the Trust values which are listed below.

Person specification

essential

Essential criteria

  • Recent NHS Experience
functional

Essential criteria
- able to use NHS systems
- _________________________________________

Come and join our wonderful team at NUH.

We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve.

With endless personal development opportunities available, at the NUH we will endeavour to turn your job into a career


Salary:
The quoted salary will be on a pro rata basis for part time workers.

Disability Confidence:

All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.


At Risk of redundancy:

NHS employees within the East Midlands who are 'at risk' of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.


ID and Right to work checks: NUH authenticate ID and right to work documentation including passports and driving licenses through a system called Trust ID.

NUH will scan your ID and right to work documentation in to the Trust ID system at your face to face ID appointment.

The system will run a check against the key security features within your documentation.

The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation.


Consent:

  • Transfer of information: If I have previous NHS service
  • I consent to the transfer of my Electronic Staff Record (ESR) data between this and other NHS Trusts. I also consent to the
    Occupational Health Department confidentially accessing my occupational health records from my current or
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