Case Worker - Rugby, United Kingdom - Warwickshire Police
Description
Role type- Police Staff- Contract Type- Permanent- Department- N/A- Location- Rugby- Is this a Politically Restricted role?- No- Grade/scale- B- Salary- £21,432 - £22,67
- Please note, if this is a paid role and the role is part time then the salary quoted will be pro rata based on the hours worked per annum.
- Hours per week 37
- Competency and value framework (CVF) level? 3
- Closing date
- 25/04/2023, 12:00
- Job description
Case Worker
- Warwickshire Road Safety Unit
Location _Rugby _
Permanent Contract
Full Time 37 Hours (Part Time Min 22.5 hours)
_Salary Full Time (£21,432 - £22,677)_
The closing date for this post is 12 noon on Tuesday 25th April 2023
Those currently eligible on the redeployment register will be given prior consideration.
The main purpose of the role is to provide efficient clerical and administrative duties necessary to progress camera offences from identification, issuing the original Notice of Intended Prosecution, through to disposal.
This is an exciting opportunity to for someone with the required skills and experience to play a crucial role in the operational administration of the Road Safety Unit, a growing, innovative department supporting safer use of the roads in Warwickshire.
We are looking for someone who is motivated, diligent, adaptable, has an attention to detail, willing to embrace effective and efficient ways of working.
Applicants must be able to demonstrate the knowledge skills and experience required in the Job Profile.Main Responsibilities:
Retrieve information from all forms of Camera Detection Devices and media.
Accurately view, process and interpret offences and where necessary perform secondary checks. Input/import from original offence onto the appropriate national system e.g. EROS/Pentip.
Update and validate all stages of offence system records for Notice of Intended Prosecution, Section 172 request for information, in accordance with legislative and organisational requirements.
Respond appropriately to requests for information received in writing or telephone from a range of sources, including Notice recipients, Offenders, third parties, Solicitors, Courts and other business stakeholders.
Manage/record out of Court disposal options for detected offences, such as approved National Driver Retraining courses and Fixed Penalty fine and endorsement outcomes.
Research and collate offender details ensuring that both Force systems and National IT systems are updated accurately to ensure all offender histories are complete.
Prepare prosecution files in relation to detected offences, ensuring these are prepared within the set timescales, and in accordance with Single Justice Procedures.
There may be a requirement to give evidence of the administration process in Court.
Knowledge:
A - C grade GCSE, or equivalent, in English and Maths.
An interest/knowledge of road safety issues/casualty reduction.
Experience:
Working as part of a team.
Ability to process information accurately and efficiently.
Working in a customer service environment.
Key Skills:
Ability to work to strict deadlines, managing a workload whilst balancing competing demands.
Ability to accurately input/ file and retrieve data.
Effective Communication skills.
Competent in the use of IT, including Microsoft packages or equivalent.
We want our organisation to be as diverse as the community it serves. We welcome applicants from all sections of the community.
You will be required as part of Warwickshire Police recruitment process to successfully complete vetting and credit checks.
We support the "Happy to talk flexible working" campaign, which aims to encourage uptake of flexible working for individuals, the flexible working options that may be considered for this role include;
Compressed Hours.
Job Share.
Standard Questions
Referring to the Person specification on the Job Profile attached - Please provide evidence of the KNOWLEDGE section that is required for this position.
Please evidence the KEY SKILLS needed as requested on the Job Profile
Job Profile or Other Relevant Document
- Caseworker WRSU Role KB
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