Fleet & Rental Administrator - Birmingham, United Kingdom - Eurohire Vehicle Rentals Ltd
3 weeks ago
Description
Role Specification
Role Title
Rental Desk & Fleet Administrator
Reporting to
Depot Manager / Fleet Supervisor
IN-Direct Reports
Workshop
Role Overview
Manage the day-to-day administration for both the rental desk and fleet compliance. Ensuring all fleet maintenance is progressed and recorded, with a commitment to customer service and attention to detail
Specific Roles and Responsibilities
Detailed below are the post holder's day to day core roles and responsibilities, please also see special conditions:
Fleet Compliance:
- Coordinating all necessary vehicle maintenance and administration of the fleet
- Booking vehicles for MOTs, PMIs, LOLERs, Tacho checks and taxation
- Liaise with authorised suppliers to book in vehicles for workshop attention
- Liaising with hiring companies to ensure planned maintenance is followed up
- Arrange service level agreements on long term hires
- Assist with daily workshop planning
- Assist with breakdowns, liaising between service agents and hiring company for progress
- Assist in ordering parts for vehicle repairs and maintenance
- Accurately entering data on maintenance system
- Arrange for damage vehicles to be taken for repair
- Place rental bookings to cover vehicles off the road
Rental Desk:
- Assisting with customer rental enquiries
- Managing inbound calls
- Coordinating rental bookings with maintenance planning
Administration:
- Ensure all weekly service sheets are received
- Forwarding PMI records to hiring Co. for operator licence compliance
- Processing purchase invoices for Purchase Ledger entry
- Identifying rechargeable items for billing
- Sending estimates for repairs, as rehearsed with Rental manager
- Audit vehicle records to ensure compliance
- Highlight warranty issues to minimise fleet costs
- Commercial vehicle background an advantage]
- Minimum 2yrs fleet service experience
- Attention to detail
- Well organised
- Motivated individual
- Team Player
- Good communicator
Health & Safety:
- Control movement of visitors when onsite
- Take responsibility for own health and safety as well as the safety of others through your own actions
- Conduct all tasks in a considered and careful way with due regard to Health & Safety
Miscellaneous:
- Always represent the company in a professional manner at all times
- To attend work regularly as per contract terms
- Be on site and available to start work at the agreed start time
- Comply with all Eurohire policies and procedures as detailed within the company handbook
Special Conditions
The post holder must hold and maintain a UK driving licence - Licence checks will be performed annually
In addition to the responsibilities listed above, all employees must be flexible in their approach and undertake other duties that are considered reasonable as directed to achieve the objectives of the company.
Salary:
£21,844.00-£22,000.00 per year
Benefits:
- Company pension
- Onsite parking
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Quarterly bonus
Ability to commute/relocate:
- Birmingham: reliably commute or plan to relocate before starting work (required)
Work Location:
One location
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