Business Support Administrator - Exeter, United Kingdom - Devon Partnership NHS
2 weeks ago
Description
Job summary
We are looking for a well organised and highly motivated full time Business Support Administrator to join our Adult Mental Health Administration Team at Wonford House, Exeter.
Main duties of the job
The postholder will provide comprehensive administrative support to the Exeter Core Mental Health Teams.
There will be an expectation for the post holder to be highly motivated, flexible and multi-skilled with excellent organisational skills.
The post holder will have high standard of skills using Microsoft Office packages and experience of using bespoke IT systems.
The post holder will need to meet deadlines, collate data and maintain standards relating to administrative processes. They will need to be able to work within a team effectively and share work streams where appropriate.The role will involve the coordination and implementation of office procedures and will require a high degree of organisational skills and excellent working knowledge of administrative systems.
Key Responsibilities include:
Work within an administration team supporting clinicians who provide community mental health services
Comprehensive diary management
Meetings administration; taking and distributing formal minutes; recording clear actions and following these up to check completion; maintaining attendance records
Frequently inputting complex and sensitive data relating to people who use our services onto electronic patient records system
Support the manager and team by ensuring that records are up to date on all staffing and patient systems as required and that items are dealt with quickly and efficiently on finance systems.
About us
About Devon Partnership Trust
We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally.
We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.
Our values
We not only recruit employees based on their qualifications & experience - we recruit individuals who possess and demonstrate the behaviours which underpin the core values of our organisation.
These values include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion.
We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.
Job description
Job responsibilities
Key Responsibilities include:
Work within an administration team supporting clinicians who provide community mental health services
Comprehensive diary management
Meetings administration; taking and distributing formal minutes; recording clear actions and following these up to check completion; maintaining attendance records
Frequently inputting complex and sensitive data relating to people who use our services onto electronic patient records system
Support the manager and team by ensuring that records are up to date on all staffing and patient systems as required and that items are dealt with quickly and efficiently on finance systems.
Profile:
Excellent planning and organisation skills
Excellent written and verbal communication skills
Excellent attention to detail
Professional telephone manner
Collegiate approach and diligent
Takes pride in their work and consistently strives to produce work of the highest standard
Seeks to deliver the best possible outcome rather than just the task at hand
Works in partnership with the Manager/associated team to understand their needs and priorities (which may change depending on workload)
Excellent time management skills
Experience of prioritising a varied and busy workload
Experience of working under pressure with the ability to work to and achieve deadlines
The role will involve the development and implementation of office procedures and will require a high degree of organisational skills and excellent working knowledge of administrative practices.
Person Specification
Qualifications
Essential
- RSA 3 Word Processing or equivalent level of experience in practice.
- NVQ3 in administration or equivalent level administrative knowledge and experience
- GCSE English or equivalent
- Evidence of continuing professional and personal development
Desirable
- ECDL (European Computer Driving Licence)
- Shorthand or Speedwriting
- AMPSPAR or BSMA Certificate in Medical Terminology or equivalent qualification
Experience
Essential
- Excellent organisational skills
- Ability to prioritise workload and adapt to change when required
- Experience of working as part of a team
- Previous experience of working within an administrative or secretarial team
- Experience of dealing with confidential and complex i
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