Business Support Officer - Grimsby, United Kingdom - North Bank Forum

Description

Title:
Business Support Officer - Sector Support North East Lincolnshire


Salary:
£23,000

Hours:18 hours per week


Holidays:28 days plus statutory holidays - pro rata


Location:
Grimsby office


Tenure:
Permanent


Responsible to:
Delivery Manager - Sector Support North East Lincolnshire


Purpose of post:

To provide the Sector Support North East Lincolnshire team with comprehensive and efficient administrative support and to act as the first point of contact for external enquiries.

Roles and Responsibilities

• To provide general administration support to the wider Sector Support North East Lincolnshire Team.
• To signpost incoming telephone calls and correspondence to relevant agencies and staff.
• To support the maintenance of the Sector Support North East Lincolnshire website and the Sector Support North East Lincolnshire CRM system.
• To maintain Sector Support North East Lincolnshire members information and support.
• To support social media and external communications as and when required.
• To maintain appropriate office systems and procedures, including ordering stationery items and maintaining stock.
• To provide administrative support for the organisation of training courses and events on behalf of Sector Support North East Lincolnshire, including registration, room hire, catering and the production of course materials.
• To participate in relevant training and continuous professional development activity as agreed with line management.
• To participate in and contribute to Forum staff meetings, and internal organisational development events.
• To undertake any other duties commensurate with the post as may be required.

March 2023


Person Specification

Business Support Officer - Sector Support North East Lincolnshire

Knowledge

• Understanding the work of Sector Support North East Lincolnshire and its projects
• Knowledge of the work of the wider voluntary and community sector

Skills and experience

• Experience of administration within an office environment
• Experience of managing enquiries from a range of different stakeholders
• Experience of supporting the organisation of events, training and conferences
• Strong written and verbal communication skills

Personal attributes

• Committed to continuous learning and development
• Approachable with strong listening skills and the ability to motivate and support others
• A commitment to equality and diversity and promoting inclusion
• Selfstarter, able to work both independently and as a team player
• Able to recognise and work within confidentiality boundaries
• The ability to manage own workload effectively and to deliver outcomes within set timescales through excellent time management skills
• The ability to work flexibly and prioritise effectively whilst managing competing demands

Job Type:
Part-time

Part-time hours: 18 per week


Salary:
Up to £23,000.00 per year


Ability to commute/relocate:

• Grimsby: reliably commute or plan to relocate before starting work (required)

Work Location:
One location

Application deadline: 05/04/2023