Customer Administrator Coordinator - Hungerford, United Kingdom - Aligra

Aligra
Aligra
Verified Company
Hungerford, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Our client based in Hungerford is looking for an experienced Customer Administrator Coordinator.

Shift Available:


  • Monday to Friday
  • 09:00am 17:30pm

Starting Rate:

- £24,000 per annum


Duties:


  • Logging & processing customer and consumer complaints and enquiries.
  • Assisting the marketing department in responding to social media queries and complaints.
  • Managing day to day customer online requirements.
  • Carry out investigations into consumer/customer complaints to identify the root cause.
  • Internal and external despatch sample testing.
  • Deputising for the Technical team as required.
  • Ensure department workspaces tidy & hygienic.
  • Documentation relevant to position.

Requirements:


  • Quality assurance background preferable.
  • Outgoing and personable individual.
  • Strong customer service skills.
  • Organised approach to work.
  • Selfmotivated with the ability to take the initiative.
  • Full UK Driving Licence is highly desirable.
  • Aligra have been established since 2007 and have since implemented supply partnerships with a number of the UK's leading logistics companies. Whilst we work across all industries, we specialise in recruitment and talent management for the Automotive & Engineering, Driving & Industrial, Hospitality and Professional & Executive sectors._

Salary:
£24,000.00 per year


Schedule:

  • Day shift
  • Monday to Friday

Work Location:
In person


Reference ID:
NEW-CACH
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