Customer Service Advisor - Newton Abbot, United Kingdom - Auto A.R.T Devon Limited
2 weeks ago
Description
An exciting opportunity to become part of the Auto ART team, helping to take the stress and worry away from those who need our services.
Customer service will be key to your role in ensuring the very best experience for every client.You will one of the first contact points for all clients and must be confident with communications and computer literate.
You will be responsible for the day-to-day office running including customer enquiries, booking in repairs, arranging logistics, collecting payments, and maintaining and effectively filing associated paperwork.
Our Bodyshop is fast paced and exciting with lots of opportunity to learn and create your own satisfaction and love the job you do.
We have relationships with fleet and insurance companies, and your role will include liaising direct with them and other third party companies, to maintain our existing KPI's.
Training will be provided to efficiently use our management systems but IT literate is essential. Problem solving and understanding when to escalate when needed, with the support of the other office staff. A UK full driving licence is a requirement for the role.Start date February.
Work remotely
- No
Job Types:
Full-time, Permanent
Salary:
£23,000.00-£27,000.00 per year
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- No
Licence/Certification:
- Driving Licence (preferred)
Work Location:
One location
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