Careers Advisor - Cradley Heath, United Kingdom - Able Personnel UK Ltd

Able Personnel UK Ltd

Verified Company

Cradley Heath, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Careers Advisor - National Service
Covering Black Country

Monday to Friday 9am to 5pm

Responsibilities:

Motivating targeted business activity and quality of service, whilst holding a reduced caseload proving IAG excellence to customers
To coach and guide advisors through the quality observation process and communicate development plans
KPI, quality and compliance targets on both a team and individual level
Attending meetings with the area Manager on the team's results
To support their progress into learning, work, or progression in work
Work with a variety of organisations to generate customer referrals to meet targets
Manage a customer caseload
Record all interactions on the MI database
Operate from a variety of locations including Jobcentre Plus, training and education providers, community providers and local career hubs
Attend meetings and training

Skills and Qualifications required:

Have an understanding and able to demonstrate a commitment to equal opportunities and diversity
To be able to demonstrate an awareness, understanding to the protection and safeguarding of young people and vulnerable adults
Able to lead the team and act a role model
Experience in delivery of careers advice to adults individually or in groups, employed and unemployed (or similar environment for trainee roles)
Must have NVQ 4 in advice and guidance or hold IAG

Salary and Benefits:

Salary
:
(Level 4 qualified) - Starting at £27,581.00 per annum

(Level 6 qualified) - Starting at £29,703.00 per annum