Team Lead of Front Door Frailty Team - Worthing, United Kingdom - University Hospitals Sussex NHS Foundation Trust (279)

University Hospitals Sussex NHS Foundation Trust (279)

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Worthing, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

Communication To communicate effectively and work collaboratively with medical, nursing and other professional colleagues to ensure the delivery of a co-ordinated, patient centred multidisciplinary service.

This includes highly complex information in a lead role at discharge planning (e.g. family meetings, goal setting, team case conferences, and complaint meetings).

To work collaboratively with Occupational Therapy A&E Team Lead in order to deliver and effective and efficient front door therapy service.

To communicate effectively with external organisations such as community services, GPs etc to help ensure effective transfer of patient care.

To contribute to discussions with external agencies on systems in place to facilitate this.

To communicate effectively and consistently with patients and carers, individually and in groups, to maximise rehabilitation potential and to ensure understanding of often highly complex aspects of their condition and recovery (goal setting, family meetings, carer training tasks, individual activity programmes).

To be highly skilled in verbal and non-verbal communication skills, allowing patients to express their thoughts, feelings, concerns and expectations.

This includes patients who are distressed, depressed or angry and who may have difficulty in understanding or communicating. (e.g. blind, deaf, frail, illiterate or those with other co-existing pathology such as mental health problems.) Educate patients, carers and relevant MDT staff on a range of topics including physiotherapy techniques, therapeutic positioning, exercises, mobility activities and advice and education with regards to patient condition Use empathetic, tactful and interpersonal skills to encourage and empower patients and carers to maximise patients rehabilitation potential; giving opportunity for unloading / sharing of concerns and issues To communicate complex and sensitive information to patients, carers and other staff including imparting unwelcome news. To be able to motivate others such as staff and patients through effective communication skills.

To use effective communication skills to reduce actual or potential conflict situations that may occur with patients, relatives, colleagues etc.

To be able to manage situation sensitively, in accordance with trust policies and assist other members of the team in such scenarios.

To seek advice and support from line manager and HR as appropriate To identify and minimize interpersonal conflict, counsel staff, offer appropriate support (e.g. staff counselling service, Occ Health) and be responsible for the first stages of disciplinary and grievance procedures.

To liaise with line managers and HR for advice.

To maintain contacts with appropriate local and national clinical interest groups and to share and disseminate knowledge with colleagues working with the Trust.

To attend and be an active participant in speciality, peer group and departmental staff meetings. To ensure timely and effective communication with the Lead Physio and other senior staff on all professional matters.

To be able to motivate others through effective communication skills. Respond promptly to telephone enquiries / messages/ e mail received.

To represent the Trust (locally, regionally and nationally, (through conferences, local link meetings and shared training sessions) regarding physiotherapy services provided to FDFT patients Keep accurate and comprehensive documentation of all patient contact in line with legal, CSP standards and local guidelines including uni and multi-professional documentation.

Patient/ Client Care To undertake the comprehensive assessment of patients including those with a highly complex presentation and with co-existing multi-pathology, utilising robust clinical reasoning To interpret and analyse clinical and non-clinical facts to form accurate diagnoses and prognoses.

To recommend the best course of intervention and to develop comprehensive goals and discharge plans (goal setting, family meetings, medical note documentation, outcome measures, assessment and discharge summaries).

To formulate individualised specific management and treatment plans employing advanced investigative and analytical skills.

To achieve and maintain a high standard of care by keeping up to date with clinical developments, analysing current research and discussing and implementing changes in clinical practice.

To adopt a problem solving approach, engaging patients and carers in their treatment plan, negotiating on agreed outcomes, gaining consent and educating users on self-management To be responsive and adaptable to the perpetual changes in patients clinical states, in a frequently unpredictable clinical environment.

To assess the ability of the patient to give valid informed consent, while working within the legal framework with patients who occasionally may lack the capacity to consent to treatment.

To take responsibility for electing when to withdraw or withhold physiotherapy in