Business Support Administrator - Letchworth, United Kingdom - Eurowagens
Description
As Business Support Administrator you will be responsible for general administration duties as well as will act as the initial point of contact for customers.
Responsibilities
- Provide high quality business support services to customers and general administration duties
- Reception, answering incoming calls, taking clear messages and passing them on effectively
- Assisting customers with enquiries, payments and issuing invoices
- Updating product inventory database, maintain filing systems, entering and retrieving information from electronic databases
- Administer business processes and systems ensuring accuracy and timely outcomes
- Following up on business communications, billing, and ordering
- Writing & editing company correspondence
- Interact sensitively, professionally and maintain confidentiality when dealing with colleagues and customers
Skills Required:
Essential
- Excellent understanding of Customer Service
- Excellent written and verbal communication skills
- Intermediate level Microsoft packages including Excel
- Excellent organisational and planning skills
- 3 years of experience in similar role
Every member of staff receives:
- A generous workplace pension
- Sick pay
- Occupational health scheme
- Life insurance
- 28 days annual leave (inc. bank holidays) increased each year of service
- Company celebrations/events
Job Types:
Full-time, Permanent
Salary:
£22,000.00-£25,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Life insurance
- Onsite parking
- Sick pay
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Work Location:
One location
