Patient Pathway Coordinator - Southampton, United Kingdom - University Hospital Southampton NHS Trust

University Hospital Southampton NHS Trust
University Hospital Southampton NHS Trust
Verified Company
Southampton, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Your Responsibilities:

Implement all administrative processes along the patient pathway to ensure the patients journey is managed efficiently, smoothly and in accordance with targets and agreed timescales.

Utilise computerised tracking systems to locate case notes and investigation results. Liaise with Private Patient Co-ordinators where appropriate to ensure a seamless patient journey. Ensure patient information is maintained and updated on the appropriate patient information system.

Monitor work lists for Choose and Book to monitor Consultant workflow and escalate to Team Leaders if necessary. Ensure referral grading outcomes are logged on the appropriate patient information system. Setting up clinics in liaison with consultants. Managing clinic capacity in liaison with consultants.

Requesting and tracking medical records. Capture and distribute clinic outcomes Ensure follow up appointments and diagnostics are booked.

Other specialty specific duties commensurate with the grade of this post, as agreed within individual specialties Good standard of secondary education with literacy and numeracy skills demonstrable to GCSE pass level or equivalent standard.

RSA 2 word processing/typing or equivalent experience.

Proficient in the use of Microsoft Word. Excellent telephone / communication skills. Courses / further study attended to demonstrate evidence of personal development Knowledge of medical terminology Administrative and organisational experience.
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