Sales Support Administrator - Bolton, United Kingdom - Origin Amenity Solutions

Description

Combining the strength of industry leading companies and their products, together with a technology led research and development facility, Origin Amenity Solutions is a leading force in the UK amenity industry.

Working together, but retaining our individual identity and areas of expertise, our group companies offer the widest, most comprehensive choice for achieving success across all aspects of plant health; its growth, protection, appearance, control and sustainability.

Origin Amenity Solutions comprises of four of the leading amenity industry brand names; Headland Amenity, Rigby Taylor, Symbio and TurfKeeper.

• Liaise with customers & sales representatives regardingorders, lead times and site delivery dates.
• Accept telephone orders from the Field Sales Teams.
• Obtain costing data for the team on request, i.e price, supplier and product specification.
• Work with Field Sales Representatives and Office Staff to update depot information and to improve delivery issues to site.
• Accept all sales customer enquiries and pass these to the appropriate Sales Representative.
• Work with Office and Transport staff to resolve service delivery issues, communicating these to the appropriate Sales Representative.
• Undertake routine answering of the Office telephone as necessary.
• Work with Office staff to assist in daily operations and carry out special tasks that may be required for both Local Authority and Fine Turf teams.
• Converse with all departments in the company to obtain relevant information regarding works and project, maintaining a constant line of communication to the sales department.
• Ongoing maintenance of outstanding orders in conjunction with sales representatives.
• Manage purchase order approvals through ExFlow.
• Direct delivery balance clear down.
• Invoice and order hold monitoring.
• Liaise with sales representatives and suppliers to resolve any invoice disputes quickly and efficiently.
• Perform all relevant administration tasks and uploading data onto internal systems.
• Assisting in daily operations and assisting in other areas of the company as required.
• Perform any similar duties that may be required by the Sales Office Team Leader from time to time

• Strong administration skills with a meticulous approach to their work.
• Excellent communication skills, both written and verbal.
• Customer orientated with a strong 'cando' attitude.
• Microsoft Office literate with experience in all programmes.

• Having a diverse and inclusive business is vital for our future success and that's why we treat all our applicants fairly and with respect, irrespective of their background or any other protected characteristic._

• Cycle to work scheme
• Free parking
• Life insurance
• Onsite parking
• Wellness programme

• Day shift
• Monday to Friday
• No weekends

• Bolton: reliably commute or plan to relocate before starting work (required)