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  • Concierge - Cambridge - Cambridge, England, United Kingdom - Encore

    Encore
    Encore Cambridge, England, United Kingdom

    1 week ago

    Default job background
    Description

    Concierge - Cambridge

    A fantastic opportunity to join a prestigious residential development in Cambridge as a Concierge.

    About the Role

    • Provide exceptional front-of-house service to residents and visitors.
    • Respond promptly to resident queries, maintenance requests, and complaints.
    • Maintain security protocols by conducting regular site patrols and verifying IDs of visitors and contractors.
    • Keep all communal areas clean and presentable at all times.
    • Assist with routine system testing including fire alarms and emergency lighting.
    • Offer residents local area information and recommendations.

    Your Background

    • Previous experience in a high-end residential development or 4/5-star hotel is essential.
    • Confident communicator with excellent written and verbal skills.
    • Professional, proactive, and committed to delivering a high standard of service.
    • Attention to detail with a strong sense of responsibility.
    • Health & Safety awareness (qualifications advantageous).

    What We Offer

    • 20 Days Annual Leave + Bank Holidays + Your Birthday Off.
    • Cycle to Work Scheme.
    • MediCash.
    • SmartHealth – Online health services for you and your immediate family.
    • Eye Care Vouchers to support your well-being.
    • Perkbox Rewards to enjoy exclusive offers.
    • Company Social Events.
    • Pension Plan.

    Requirements

    • Must be able to swim.

    Location

    Cambridge, CB5.

    Hours

    Monday to Friday: 7am-3pm or 2pm-10pm (Weekly Rota).


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