Account Executive - Hemel Hempstead, United Kingdom - Burton Recruitment
Description
Due to internal promotion and continued growth, our client a national leader within the insurance industry has an exciting opportunity for an ambitious and results-focussed Account Executive to join their established team on a permanent basis.
Key responsibilities will include but not be limited to:- Attend client meetings primarily online but will very occasional face to face meetings.
- Manage the expectations of clients during the service delivery process and following.
- Prepare and analyse reports for both senior management and clients.
- Handle escalated client queries, liaising with the relevant internal department in order to resolve quickly and effectively.
- Ensure that the Key Account Managers are kept informed of any developments relevant to the accounts you are supporting them on.
- Adhoc administrative duties required by the Key Account Managers to achieve a smooth and successful client experience characterised by excellent customer service.
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