Product Specialist - Cambridge, United Kingdom - Avos

Avos
Avos
Verified Company
Cambridge, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

Avos
We're a fully funded start-up developing exciting new technology and products in the world of hybrid collaboration, based in Cambridge, UK and we're hiring


Salary:
£30,000 - £50,000 per annum


The Opportunity
We are seeking a highly motivated and detail-oriented individual to join our team as a Product Specialist.

As the in-house expert of our products, the Product Specialist will be responsible for manual testing of new software releases, providing training and support to others, and interfacing with our sales and development teams.


Responsibilities**:


  • Serve as the primary inhouse expert on the practical use of our products
  • Conduct manual testing of new software releases and physical devices
  • Collaborate with sales and other product specialists to share knowledge of new features
  • Provide training and support to others on the use of our products
  • Work with the documentation team to ensure documentation is uptodate and accurate
  • Customer demos
  • Assist with release management
  • Troubleshoot and triage issues with the software development team
  • Occasional travel to partners and customers

Desired Attributes:


  • Excellent customerfacing and communication skills
  • Ability to effectively communicate with developers and technical teams
  • Proactive and detailoriented approach to work
  • Strong organizational skills and attention to detail

Education:


  • A STEM degree with a minimum 2.1 or firstclass honours

Experience:


  • At least one year of experience working in a technical environment
  • Experience with manual testing and interacting with sales and customers
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