Business Systems and Process Trainer - City of London, United Kingdom - GCB Agency Recruitment

GCB Agency Recruitment

Verified Company

City of London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Are you looking for a home-based opportunity?

Our clients are looking for an experienced Business Systems and Process Trainer to join their growing business.

This person will be responsible for the development, delivery and evaluation of business systems and processes within the company with particular reference to induction, mandatory and continuing development of employees.

The successful individual will alsoprovide comprehensive and consistent business process training and technical support to staff, in order to support and develop the performance and competency of the teams to a high standard.

As a Business Systems and Process Trainer your role will involve:

Design and expand training and development programmes based on the needs of the organisation.
Develop effective induction programmes for new staff and acquisitions
Produce training materials for inhouse courses.
Create and deliver a range of training using classroom, online and blended learning.
Amend and revise programmes as necessary, in order to adapt to changes occurring in the work environment.
Maintain accurate records of trainee progress.
Ensure the internal process manual is kept up to date.
Identify training and development needs within an organisation through process quality assurance, job analysis, appraisal schemes and regular consultation with business managers and the human resources department.
Plan and assess the 'return on investment of any training or development programme.
Monitor and review the progress of trainees through questionnaires and discussions with managers.
Keep up to date with developments in training by reading relevant journals, going to meetings and attending relevant courses.
Consider the costs of planned programmes and keep within budget.

To be considered for the Business Systems and Process Trainer role you must have:

Understanding of key functions in financial services
Good knowledge of regulatory requirements and Intelligent Office
Good knowledge and understanding of a wide range of financial products
At least 2 years experience in training
Experience in training on a onetoone basis and in a group environment
Previous experience in a financial services industry, ideally within an IFA
Certificate in Financial Planning or an equivalent Financial Services qualification
Experience in working within defined service standards, policies and procedures
Interpersonal skills that enable you to work with people at all levels of an organisation
Strong communication skills, both written and verbal
Highlevel presentation skills
Proficient IT Skills
Strong team working skills and a collaborative approach to learning, both facetoface and remotely
Good timekeeping and ability to multitask to effectively manage training schedules
A proactive, enthusiastic and innovative approach to work
Personal commitment to improving knowledge and skills, with a passion for continued learning and development

Working hours:

As a Business Systems and Process Trainer you'll be required to work 8:45 am - 5:15 pm Monday to Friday.

On a home-based basis.

Our client is offering the successful Business Systems and Process Trainer:

Salary of up to £36,000 dependent on experience
28 days holiday + closure for Christmas
An extra day off for your birthday
Shopping discounts
Death in Service
24/7 GP

This job has been posted by GCB Agency Recruitment Ltd which is acting as the Employment Agency in relation to this vacancy, working on behalf of their client who is confidential at this stage.