Admin Assistant/interpreting Co-ordinator Apprentice - Kingston upon Hull, United Kingdom - AA Global

Description

To help our success continue we are looking for a like-minded individual to join our team in Hull where you'll need to bring relevant experience in customer service and be ready to work in a fast-paced environment in your role as Admin Assistant Apprentice.

This will also be a great opportunity for you to learn and develop new skills that will sharpen your succession within a rapidly growing organisation and team.

• Answering incoming calls from clients and interpreters in a professional and courteous manner as well as direct phone enquiries to the appropriate member of staff
• Work effectively in a team driven environment providing business admin support to other staff members with guidance
• Ability to adapt to a variety of situations in a business environment, such as handling client dissatisfaction effectively and professionally
• Managing all aspects of facetoface interpreting bookings on the system
• Allocating bookings to available interpreters through various means including calls
• Handle requests for information and data
• Data entry ensuring a high level of accuracy
• Use of MS Office (Word / Excel) and digital systems effectively
• Business and admin related tasks as required

• Customer service experience
• Knowledge of MS Office
• Able to pick up systems quickly
• Able to work in a fast paced office environment
• Polite and professional telephone manner

• Company pension

• Monday to Friday