IT Support Assistant - Lincoln, United Kingdom - Streets Chartered Accountants

Streets Chartered Accountants

Verified Company

Lincoln, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Lincoln Office

Main responsibilities, tasks and duties:

Providing first line support to end users, resolving hardware and software issues promptly and efficiently.
Escalating to, and working with other members of the IT team to resolve more complex issues.
Supporting a variety of software packages.
Performing hardware upgrades and repairs, such as laptop memory and hard drive replacements.
Conducting regular stock takes to ensure an adequate supply of hardware is available at all office locations.

Skills required:

Prior experience of end user IT support or proof of IT related education/study.
Good knowledge of Windows Desktop Operating system

Experience supporting hardware

Desktop PCs, Laptops, Printers, Scanners, Mobiles
Must be organised and be able to work methodically and under own initiative.
Possess a full clean UK driving licence.

Desirable Skills:

Knowledge of networking basics (TCP/IP, routing, DNS, DHCP)

Basic knowledge of Windows Server Operating system (2012R2-2019)
Experience working for a Professional Services organisation.
Experience supporting the major Accountancy Software packages.

Emma Russell
HR Manager
Streets LLP
Tower House
Lucy Tower Street
Lincoln
LN1 1XW